PRIVACY POLICY

What we do with your data

Who handles your data

Cabau Hotels, S.L., Spanish tax number B-57925323, registered at Carrer Quatre de Novembre 5, 3rd floor D, 07011 Palma de Mallorca, Illes Balears, Spain, owner of Hotel Glòria de Sant Jaume. For anything to do with your data, write to recepcion@gloriasantjaume.com or call +34 971 717 997.

What data we handle

• What you type into the form: your name, phone number, email address, number of places and any comments you add.
• Booking details: your place number, the amount, the payment method and the transaction reference. Your card details never pass through us: payment is handled by the bank's gateway.
• Your image, if you appear in the photographs or video of the evening, under the consent you give when booking.

We ask for nothing else. If you use the comments box to tell us about an allergy or intolerance, that is health data: we handle it only so the kitchen can take it into account that night, because you chose to give it to us, and we delete it after the evening.

Why, and on what legal basis

• Handling your enquiry and managing your booking, replying with the price, sending you the payment link and delivering your confirmation. Basis: performance of the booking you ask us for, and your consent when you send the form.
• Taking payment and keeping our accounts. Basis: compliance with our tax and accounting obligations.
• Organising the evening, including taking account of anything you tell us about allergies. Basis: your consent.
• Showing the hotel and its activities using photographs and video of the evening, on the website, on social media and in press or information material. Basis: your consent, which you may withdraw at any time.

Who else sees your data

We do not sell or hand your data to anyone. To be able to operate, the following companies do handle it on our behalf, under a data processing agreement and with servers in the European Union:

• Our email provider, so that we can write to you.
• Our bank and its payment gateway, to collect your booking. It is they, not us, who handle your card details.
• The provider of the server that hosts the website and the booking system.

Beyond that, data would only be disclosed where the law requires it.

How long we keep it

Booking data is kept while the evening is being organised and, afterwards, for the six years that Spanish tax and accounting rules require in order to evidence the payment. Comments about allergies are deleted after the evening.

Images are kept for as long as they remain useful to show the hotel and for as long as you do not withdraw your consent.

Your rights

At any time you may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw any consent you have given, without affecting anything done before the withdrawal.

To do so, write to recepcion@gloriasantjaume.com saying which right you wish to exercise. We will reply within one month.

If you believe we have not handled your request properly, you may complain to the Spanish Data Protection Agency, C/ Jorge Juan 6, 28001 Madrid, www.aepd.es.

A few other things worth knowing

There are no automated decisions and no profiling: no decision about your booking is taken by a machine on its own.

We make no international transfers of your data. The only data leaving the European Union is technical and unrelated to your booking: this website loads its typefaces from Google Fonts, whose servers receive your browser's IP address. This is explained in the cookie policy.

Children: the evening is for adults. If anyone under fourteen attends, their data and the authorisation regarding their image are given by whoever holds parental responsibility or guardianship.

Security: data is held on our own server with restricted access over an encrypted connection. The panel where reception manages bookings is protected by a username and password and is not reachable from the public website.

Last updated: 10 September 2026.